A: No. There is no cost to setup a basic membership account and begin to enjoy great local content and saving money at your favorite local merchants!
A: Yes. Our mobile app can be downloaded for free from either the Apple App Store or Google Play Store.
A: To reset your password:
A: Click the “BUY” button on the Promotion you are interested in purchasing, follow the instructions to “Create an Account” if you are not already a member then proceed to checkout.
A: Yes. Certain Promotions only offer a limited number of Promotion Certificates.
A: Every Living Greenwich Promotion has unique terms and conditions for use and redemption. These terms will be outlined both on the Merchant’s Promotion page as well as on the Promotion Certificate. The terms and conditions for use and redemption are final.
A: Yes and No. Every Promotion Certificate will have a Promotional Value expiration date which will be prominently located in the “Fine Print” section of the Promotion as well as on the Promotion Certificate you will receive upon purchase of the Promotion. The Promotional Value of your Certificate will only be valid during the declared Promotion period. However, the cash Purchase Value of the Promotional Certificate will NEVER expire.
A: No. The cash Purchase Value you paid for the Promotional Certificate will still be honored by the merchant that sponsored the Promotion. For example – if you paid $10 for $20 off a $100 purchase at your favorite Merchant and the extra $10 Promotional Value period has ended your Promotional Certificate can still be redeemed for a $10 credit at the sponsoring Merchant.
A: You will recieve an email with a link to the certificate once it is ready. You can also access your certificates from your account dasboard after logging in.
A: Yes. Click "GIFT IT" from any offer page to purchase as a gift. You will have the option to email the certificate directly or print it yourself.
A: Just login to your account and view/print another copy. Unless your Certificate has been redeemed all your Certificates are stored in your Account for convenient reference.
A: Yes. No partial redemptions or cash back purchases are permitted.
A: No – unless otherwise specified in the Promotional Offer.
A: You can enter Promo Codes on the Cart Page or during the checkout process.
A: Yes. Living Greenwich uses some of the most current security software available to store your personal information. All credit card information is transmitted by SSL directly to a secure electronic vault managed by an accredited third party provider. Living Greenwich does not store any of your credit card information on our servers.
A: We accept all major credit and Debit cards (American Express, Mastercard & Visa). In the near future we anticipate being able to offer both PayPal and Amazon Payments as payment options as well.
A: Your credit card is billed immediately upon your completion of the checkout process.
A: All Promotional Certificates for Merchant Goods or Services are final and a credit is only available if the Merchant sponsoring the Promotional Certificate goes out of business. If you have purchased a Merchandise Item from Living Greenwich then the return/refund policy is specified in the Fine Print of the Promotional Offer.
A: Living Greenwich will credit your Account for the original Purchase Value of the Certificate in question.
A: Yes. You will periodically receive emails alerting you to new local events or Promotions. You may “opt out” from our Promotional email list by clicking the “unsubscribe” link at the bottom of any Living Greenwich Promotional email. You may also receive transaction related emails pertaining to your personal Account activity – you cannot unsubscribe from this type of email.
A: Please email us at support@LivingGreenwich.com.
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